Online Purchase Return Policy:

*If there is a problem with your order, please contact us immediately at 800-216-2224, so that we can promptly resolve the issue with you.

* Online order returns must be returned to us within 60 days of delivery for a full merchandise refund. Returned merchandise must be returned in its original packaging with all tags attached. Merchandise must be returned in an unused, like-new condition.

*Please Note** Except in cases of a shipping error, ie.. damaged, defective, or mishipped items on our part, original shipping charges are non-refundable. In the event of an exchange, reshipping fees are the responsibility of the buyer.

 

Return Address:

          Blue Collar Supply Co.

          3437 Ridge Road

          Lansing, IL 60438

 

Return Instructions:

*All returns must include:

            1. Customer Receipt

            2. Original packaging

            3. Note stating reason for return

*Merchandise must returned in unused, like-new condition within 60 days.

*Online items can be returned to our stores.

*All online orders will only be refunded to the original credit card used for purchase.

*Any returns not received within 60 days of date of delivery, will be issued a store credit.

*Any merchandise returned in a used, damaged or altered condition in any way, will be returned to purchaser non-refunded.

Any questions concerning any online orders, please contact our customer service at 800-216-2224


In Store Purchase Return Policy:

* All In Store purchases must be returned within 30 days of purchase.

* Any purchase made with a credit card, will be refunded to the original credit card

* Any purchase made by a check, will be refunded via cash after the 10-business day waiting period to ensure the check has cleared.

* Any purchase made by cash, will be refunded via cash.

* Any purchase made using a store credit or gift certificate will be refunded via a new store credit being issued.

* Any returns made after 30 days will be issued a store credit.

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